Frequently Asked Questions
What services does Pure Solar Clean offer?
Pure Solar Clean specializes in comprehensive exterior cleaning, including solar panel cleaning, gutter cleaning, window cleaning, roof cleaning, and pressure washing for both residential and commercial properties.
Which areas do you service?
We service all of Northern California, with two primary locations in Auburn and Chico, ensuring wide coverage for our high-quality cleaning services.
Is Pure Solar Clean environmentally friendly?
Absolutely. We use eco-friendly cleaning solutions and methods to protect your property and the environment, emphasizing sustainability in all our services.
How experienced is your team?
Our team boasts over 10 years of combined experience in the exterior cleaning industry, bringing expert knowledge and skills to every job.
Are you licensed and insured?
Yes, Pure Solar Clean is fully licensed and insured, providing peace of mind and protection for our clients and staff during all cleaning operations. We hold a $2,000,000 General Liability Policy to give you the peace of mind that your job will be done to the highest standards.
How often should I have my solar panels cleaned?
We recommend cleaning your solar panels at least twice a year to maintain optimal efficiency, though more frequent cleaning may be necessary depending on your location and environmental factors.
Can I get a free estimate for your services?
Yes, we offer free, no-obligation estimates to all our potential clients. Simply contact us, and we’ll provide a detailed quote based on your specific cleaning needs.
What makes Pure Solar Clean different from other cleaning companies?
Our family-owned and operated ethos means we treat every client with personal care and dedication, striving for 100% satisfaction with our eco-friendly approach and comprehensive service range. We shoot to differentiate ourselves by creating as much value as possible in any given situation.
How do I schedule a service with Pure Solar Clean?
Scheduling a service is easy! You can call us directly or fill out the contact form on our website, and one of our team members will get in touch to arrange a convenient time for your cleaning.
What is your satisfaction guarantee?
At Pure Solar Clean, we stand behind our work with a commitment to leaving every customer satisfied. If you’re not 100% happy with our service, we’ll work tirelessly to make it right, ensuring your expectations are met or exceeded.
How soon in advance do I need to reach out to schedule a service?
Your needs are our priority and we will work with you hand in hand to make the process as smooth as possible to fit around your busy schedule. We typically book out fast, and we also make it our priority to get to your home as quickly as possible, so it is smart to book your service in advance to assure that we can fit you into our busy schedule.